Terms
Updated 16 October 2026
Lunamur sells letters for your balance. Here it is, short: what you buy, for how much and what to expect. Paying for a pack means you agree to these terms.
What you buy
- Letters on a balance — not a subscription and not access to the site. One letter from the balance opens one emotion: a paid theme, a portrait, an opening timer, your own music, a secret word and the removed service line.
- Your first letter is free. An emotion on a free theme, without a portrait or other extras, publishes with nothing deducted — once per account. After that, letters publish from your balance, without a limit.
- The deduction happens once — the moment you open access and get the link. After that the letter is yours: edit it as much as you need, republishing deducts nothing.
- The balance is one: bought and gifted letters sit together and never expire.
Prices
- 1 letter — 199 ⭐
- 3 letters — 399 ⭐
- 5 letters — 599 ⭐
You pay in Telegram Stars inside Telegram, through the Lunamur bot; Telegram processes the payment and your payment details never reach us. We may change prices, but that doesn't affect letters already bought.
Refunds
All purchases are final and non-refundable. Letters are digital content credited to your balance immediately upon payment; by purchasing, you consent to immediate delivery and waive any right of withdrawal. If you were charged but did not receive your letters, or were charged twice, contact supportlunamur@gmail.com and we will correct it. This does not affect your statutory rights.
How long a letter lives
- A published letter opens by its link for 90 days, then it's deleted along with the photos and music.
- The link is known only to the person you sent it to: the address can't be guessed and never reaches search engines.
- You can delete a letter earlier — email supportlunamur@gmail.com.
What we don't promise
- that the recipient will open the letter, reply or say yes — that's their choice;
- that the service runs without interruption: maintenance and failures happen;
- that a letter outlives its 90 days — save what matters to you in advance.
We answer for the letter being built and opening by its link. The rest is about people, not about the service.
What's not allowed
- sending threats, harassment, insults or anything unlawful through Lunamur;
- pretending to be someone else;
- uploading other people's photos without the consent of whoever is in them.
We switch such letters off without returning the balance.
Get in touch
A question, a dispute, a request — supportlunamur@gmail.com.